Frequently Asked Questions
Q: I HAVE NEVER WORKED WITH A PRINTABLE PARTY BEFORE, HOW DOES IT WORK?
A: Our party collections are fun and easy – we promise! Take a look at this video tutorial to get you started.
Q: MY PERSONALIZED TEXT IS NOT FORMATTING CORRECTLY?
A: You may have accidentally opened your pdf in a program other than reader. If your pdf is opened in a program other than Reader, it may become corrupt and change the editable text boxes. If this happens, just download a fresh copy of the pdf, and open in Reader.
Q: HOW DO I CUSTOMIZE MY PARTY?
A: All you will need is Adobe Acrobat Reader – you will be able to type in your own text and information.
Q: WILL YOU BE SHIPPING ANYTHING TO ME?
A: Your Printable Party order will be downloaded straight to your computer’s desktop. Read through the first 2 pages of your PDF, there are detailed instructions and recommendations on how to get your party started.
Q: DO YOU TAKE CUSTOM DESIGN ORDERS?
A: Unfortunately, we are no longer able to create custom orders.
Q: DO I NEED AN EXPENSIVE PRINTER FOR THESE PARTIES?
A: Absolutely not. We’ve used an inexpensive HP inkjet for several of our photo shoots – and a color laser jet for others. Can you spot the difference?
Q: WHAT KIND OF PAPER DO I NEED TO PURCHASE TO PRINT ON?
A: We recommend card stock (any weight will do), but you can also use satin-finish photo paper for a slightly glossy finish. Cardstock is available at most office supply stores, we’ve even found it at Target.
Q: DO YOU USE WHITE PAPER AND/OR WHITE CARD STOCK WHEN PRINTING OUT THE VARIOUS PAPER GOODS? I’M WORRIED ABOUT HOW MUCH INK IT WILL TAKE FOR JUST ONE PAGE.
A: All of our designs are formatted to print on 8.5×11” sheets of plain white paper. We try our best to use color in a way that uses less ink than one might think.
Q: CAN I CHANGE THE COLORS OF THE PDF?
A: Unfortunately, Adobe Acrobat does not allow for color changes.
Q: CAN I PRINT ON COLORED PAPER?
A: You can print on colored paper, just make sure it is light enough as to not interfere with the legibility of the design.
Q: IT LOOKS LIKE SOME OF THE CUTS ARE PRETTY INTRICATE. HOW DO YOU MAKE THEM LOOK SO PROFESSIONAL?
A: Our parties are specifically designed to be easy to put together. Most of the items can be done with just a pair of scissors and scotch tape. The circles look best using a punch (we mostly use 2″ rounds). Also, we strongly recommend pre-scoring those items with a fold (ie: pressing along fold-lines before actually folding with either the back of a table knife, an emptied ball-point pen or a bone folder tool – just use a ruler or hardback book as a guide).
Q: I AM VERY INTERESTED IN YOUR PRINTABLE PARTY PRODUCTS. HOW WOULD I GO ABOUT MAKING AN ORDER?
A: It’s very easy – just click on the item you want, go through checkout procedures, and make your payment. As soon as payment is processed, you will receive an email that includes a link to download the party PDF. Just click, and the pdf will download to your computer. Be sure to make a note of where it is saved within your computer, and open using only Adobe Acrobat Reader.
Q: HOW CAN I VIEW THE STATUS OF MY ORDER?
A: Sign in and go to your account page, and it will list all your orders.
Q: WHAT ARE YOUR SHIPPING COSTS?
A: We do not charge shipping for our printable parties, as it is a direct download and nothing is shipped.